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How hbaji com Handles Your Personal Information

Your account data, payment activity, and browsing behaviour on hbaji com are handled with clear purpose — collected only for what we need to run your account and process transactions through bKash, Nagad, and Rocket.

Account Data ProtectionbKash, Nagad & Rocket Payment PrivacyCookie & Device ControlsYour Right to Access or Delete Data
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hbaji com How hbaji com Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard encryption to data in transit and at rest, so your bKash or Nagad wallet details are not exposed in plain text at any point in the transaction flow. Account access is protected by OTP verification on login, and any change to your registered contact detail triggers a re-verification step before it takes effect. Data retention follows the minimum period needed for financial records and account history; once that period passes, inactive account data is scheduled for deletion on a rolling basis. You have the right to request access to the data we hold on you, ask for corrections, or request deletion where no legal retention obligation applies.

Encrypted Transactions

All payment data — including bKash, Nagad, and Rocket transaction references — moves over encrypted connections and is never stored in plain text on our servers.

OTP Account Access

Every login and contact-detail change requires OTP confirmation, so no one can alter your account or payment settings without access to your registered device.

Retention and Deletion

We keep financial records for the period required by applicable rules. Once that window closes, your data is queued for deletion unless you have an active account balance or open dispute.

Your Access Rights

You can request a summary of the personal data we hold, ask us to correct inaccuracies, or submit a deletion request — subject to any legal retention obligations that apply in your region.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Responses to data requests are handled during standard support hours; complex requests may take a few business days to process fully.

Live Chat Start a chat from the account menu for the quickest response on data queries, cookie settings, or account access questions.
Email Support Send a written data request or privacy concern to our support address — include your registered contact detail so we can locate your account.
Account Settings Some data preferences — like marketing contact opt-out and cookie consent — can be adjusted directly inside your account settings panel.

Common Questions About Your Privacy on hbaji com

These are the questions we hear most often about data, account privacy, and your rights as someone with an account on hbaji com.

We collect your name, contact details, and the wallet identifiers you use — such as your bKash or Nagad number — along with device and session data needed to secure your account and process transactions.

Payment details are shared only with the relevant payment processor — bKash, Nagad, or Rocket — to complete your transaction. We do not sell or pass this data to unrelated third parties.

Contact our support team via live chat or email with your registered account detail. We will locate your record and provide a summary of the data we hold, subject to identity verification.

Yes. Submit a deletion request through support. We will remove your data once any legally required retention period for financial records has passed and there is no open balance or dispute on the account.

Transaction records are kept for the minimum period required by applicable financial compliance rules. After that window, inactive records are scheduled for deletion on a rolling basis.

We use session cookies to keep you logged in and preference cookies to remember your last lobby state. You can restrict or clear cookies in your browser or mobile settings, though some account functions require session cookies to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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