Reference

Terms and Conditions for Using hbaji com

These terms set out the rules for opening and using your hbaji com account — covering deposits through bKash, Nagad, and Rocket, access to sports betting and casino sections, and your responsibilities as an account holder.

Account Eligibility RulesDeposit and Withdrawal TermsSports Betting ConditionsCasino Access TermsJurisdiction Applies
hbaji com Terms and Conditions for Using hbaji com
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about your account, our support team handles queries through the channels below. For account-specific issues — including deposit holds or withdrawal reviews — have your transaction reference ready before reaching out.

Team online

Live Chat

Available directly from your account dashboard. Start a chat session for real-time help with terms queries, account access issues, or transaction questions.

Email Support

Send detailed queries to our support address listed in your account settings. Include your account ID and any relevant transaction references for faster handling.

Help Centre

Our help section covers common terms questions, account verification steps, and payment conditions. Check there first for answers to standard policy questions.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

Your account data is stored securely and used only to operate your hbaji com account — processing your bKash, Nagad, or Rocket transactions, verifying your identity, and delivering the sports and casino services you access. We do not sell your personal information to third parties. You can request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time by contacting support.

Account Verification We verify identity before processing withdrawals. You may be asked to confirm your mobile wallet number or submit a document. This step protects your account from unauthorised access.
Data Retention We keep account records for as long as required by applicable regulations. After account closure, certain transaction records are retained for the period required by law.
Security Practices Account access is protected by password and OTP verification. If you notice any unauthorised activity, contact support immediately and change your password from the account settings page.
Requesting Changes To update your registered details or request data deletion, submit a request through live chat or email support. We aim to respond to data requests within a reasonable timeframe.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, account rules, payment conditions, and what happens if something goes wrong.

Account access depends on your local law and eligible region. You must be of legal age in your jurisdiction and not located in a region where our services are restricted.

We may suspend or permanently close accounts that violate these conditions. Funds held at the time of closure are handled according to the circumstances of the breach and applicable rules.

Yes. We update terms when our services change. We notify you through your registered contact before material changes take effect. Continued use of your account counts as acceptance.

Each bKash or Nagad deposit is subject to the payment conditions shown in your account dashboard at the time of the transaction. Keep your transaction ID until the balance is confirmed.

Contact support via live chat or email with your account ID and transaction reference. We review disputes and respond through the same channel you used to raise the issue.

We hold the information you provided at registration plus your transaction history. You can request a copy, ask for corrections, or request deletion by contacting our support team directly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.